That's the crazy thing - there's no error message, it just doesn't work. I looked in the Event Log (application) and ran Process Monitor to see if anything touched or tried to touch the c:\users\public\Dvrmstoolbox\commercialsxml directory while starting up and running the extender (nothing did).
I did install for "Everyone".
Does the extender have a seperate list of enabled applications in the registry? Is there something I should look for in the DVRMSToolbox logs?
Cheers
Richard